Jun 28, 20181 min
APPLICATIONS CLOSE 2PM 19tH JULY 2018
AUSTRALIAN FEDERAL POLICE
AFP CLEARANCE PREFERRED
CANBERRA LOCATION
Describe your industry based knowledge and experience in the analysis and configuration of ServiceNow:
Analysis of business requirements;
CI mapping to business units;
Configuration of ServiceNow;
Service Mapping;
Service Management;
User training;
ITIL/ITSM Certification
Well-developed communication skills, including:
Excellent written, verbal and interpersonal communication skills;
Negotiation and liaison skills;
Demonstrated experience in conducting workshops with business users and working effectively in a team environment, and
Presentation and training skills.