AUSTRALIAN MARITIME SAFETY AUTHORITY
Canberra Location
6 Month Contract (plus 1 x 6 month extension option)
Applications Close 6PM Monday 30th September 2019
Baseline Clearance Required
OVERVIEW
This role of Business Analyst will be tasked with helping improve AMSA's online digital presence. The BA will work with Operational areas, developers and PM's to improve AMSA's online Intelledox forms and its integration with AMSA client, vessel and incident management systems.
This role’s tasks will include, but are not limited to:
Meet with stakeholders in operational areas to determine business outcomes
Write high level/detailed business requirements, process guides, user stories
Document business processes and their alignment to the technology workflow (e.g. Intelledox forms into Dynamics CRM)
Identify areas for process & form improvement
Provide SME feedback & support to stakeholders (IT Testers, UA Testers) during test phases
Selection Criteria
Essential Criteria
Experience in developing and delivering digital transformation strategies with a customer-centric focus
Experience with enterprise forms solutions and how they integrate into business processes from a user perspective
Qualification in Information Technology or equivalent experience in a BA position
Well-developed communication skills (written & verbal)
Ability to work effectively as part of a team
Desirable criteria:
Experience in the use of Azure DevOps
Technical background in software development and programming to understand technical tasks
Experience in interpreting user feedback to document business process problems
Ability to rationalise change requests into business requirements
Experience in forms analysis with Dynamics CRM and Intelledox
HOW DO I APPLY?
Please send us:
Your most recent CV, written in third person (4 pages max);
A response to each of the Selection Criteria (500 words max per criterion); and
Contact details for two referees (we will only contact them if you’re interviewed)