
APPLICATIONS CLOSE 2PM 19tH JULY 2018
AUSTRALIAN FEDERAL POLICE
AFP CLEARANCE PREFERRED
CANBERRA LOCATION
Essential Criteria
Describe your industry based knowledge and experience in the analysis and configuration of ServiceNow:
Analysis of business requirements;
CI mapping to business units;
Configuration of ServiceNow;
Service Mapping;
Service Management;
User training;
ITIL/ITSM Certification
Well-developed communication skills, including:
Excellent written, verbal and interpersonal communication skills;
Negotiation and liaison skills;
Demonstrated experience in conducting workshops with business users and working effectively in a team environment, and
Presentation and training skills.
Desirable
Experience working at the AFP
WE WOULD LOVE TO HEAR FROM YOU